The Which? Trusted trader logo is a sign of quality which helps consumers choose the right trader and giving good traders the recognition they deserve.
Bumford’s are proud to be a Which? Trusted trader. This means that we have an endorsement from the UK’s leading consumer organisation. Which? Trusted Traders acknowledgment is not giving to just anyone. Our business has been vetted by our trading standards professionals. Once Which? was satisfied that Bumford’s the required high standards, we were welcomed on board and were proudly able to announce that we are a Which? Trusted trader.
To become a Which? Trusted trader we underwent a rigorous assessment process. This includes credit and customer reference checks, and a visit from a Which? Trusted Traders assessor. The visit includes an assessment of various aspects of the business such as administrative processes, documentation and complaints procedures. Only traders who satisfy this assessment process are awarded Which? Trusted trader status. We will be re-assessed every 12 months to ensure our standards remain high.
Which? focus solely on bringing reputable and trustworthy traders, like Bumfords to consumers without compromising on quality. Which? not only check traders by examining references or qualifications, their vetting procedure is thorough and businesses are visited by an experienced Which? Trusted Traders assessor who ensures that each business or trader meets the Which? Trusted Traders standard. Additionally, as a consumer champion, Which? go the extra mile to ensure that should any dispute arise, there are procedures in place to resolve this. Which? provide this service free of charge for any customer of a Which? Trusted trader. All reviews are moderated for authenticity, and both positive and negative feedback are welcomed.
Our customers are invited to leave a review after we have completed any work. All Which? reviews are checked for authenticity by our team of moderators. The moderators have access to a wide range of resources to ensure that the reviews written adhere to the user generate terms and conditions.